Shipping Information

Here at ToyCarCollectables.com we deliver to almost every single country worldwide - simply enter your address at Checkout and if it accepts it, we can ship the item there.

We offer Standard and Express Shipping on our products.

Our Standard Shipping costs a Flat Rate of €9.95 per order and typically takes between 6 to 17 days for delivery to most countries. Keep an eye out for our Deals and Discounts, as we regularly offer Free Shipping Discount Codes.

If your order is over €50, then you will be able to select Free Shipping at the Checkout.

Our Express Shipping option is typically sent via DHL, Fedex or UPS and has a variable cost depending on your delivery address and the dimensions of your packed order. This service generally takes 3 to 7 days for delivery to most countries, but please get in touch with our Friendly Support Team to confirm the price, timing and availability of Express shipping for your item and location.

We endeavour to ship out all products either same day or within 24 to 48 hours.

Important Things To Note 

Unfortunately we have to put this here (but fortunately we will make this situation as simple for you as possible).

Because we are not the actual company delivering your package (i.e. we are not a postal service), once we hand over your Parcel to our delivery partner, we are no longer in "direct" control of the package. In some situations, your package may incur a delay, or become "lost" in the large flow of packages being sent around the world every day. 

In these situations, deliveries may take between 17 - 45 days (or longer). Should a delay like this occur, we will begin an investigation with our Delivery Partner to fully understand the reason for the delay and to get you an estimated delivery date. We appreciate your understanding during these times and promise to try and make it up to you as best we can.

In the unlikely situation that your parcel is lost or damaged in transit, then we we will send you a replacement, free of charge (remember the 100% Satisfaction Guarantee?) 

If a parcel arrives with a damaged exterior, do not sign or accept the package, just take a photo of the damage and tell them to return it to sender. You can then send the picture to us via email, and we will get to resending a replacement, free of charge.

We may ship some items without a retail box - this will be noted on the product page and is done to reduce shipping costs. Contact us if this is an issue.

If you order multiple items, we may also consolidate and ship your entire order in separate, smaller shipments if it is easier to do so. Rest assured that all your items will still reach you, but potentially on different days.

Please also note that the Recipient is responsible for all applicable Import Taxes, Customs and Duties on deliveries from our store.

These fees are levied once a package reaches your destination country, and varies from country to country as to whether there is a charge present and if so, what it is.

As the information and taxes varies from country to country, we recommend contacting your local customs office/website for more information, however if you are still confused you can always reach out to our friendly Support team for more help.

Please keep in mind that these important things to note are all precautionary (i.e. they rarely occur), and we back everything we do by our 100% Satisfaction Guarantee, so you know that if anything goes pear-shaped, we will be here to help!